The Hospitality Ambassador Program seeks to recognize hotels and lodging providers for their commitment to sustainable transportation. Offering visitors and guests a multitude of transportation options, information, and access to amenities is an exceptional contribution to the guest travel experience around the nation’s capital.

Become an Ambassador


In order to join the program at the Bronze level, you must meet with a goDCgo Hospitality Services Representative annually. Plus, implement at least one of the following strategies:

  • Provide transit information, maps, schedules and/or brochures
  • Provide guests with goDCgo’s Get Around Guide
  • Designate a transportation contact for employees and guests


  • Letter of acknowledgment
  • Listed on the goDCgo’s website


In order to reach the Silver level, you must meet the requirements of the Bronze level. Plus, implement at least two of the following strategies:

  • Provide front office staff with training and tools to promote alternative transit options (goDCgo webinar or in-person training)
  • Provide secure bike storage and/or maintenance facilities
  • Provide comprehensive transportation information and directions on hotel website
  • Charge a fee for parking


  • Silver Ambassador Award
  • Silver window cling
  • Listed on goDCgo’s website


In order to reach the Gold level, you must meet the requirements of the Silver level. Plus, implement one or more of the following strategies:

  • Real-time transit display on site
  • Provide a complimentary shuttle to/from the airport &/or nearest transit hub
  • Provide complimentary or for purchase SmarTrip cards
  • Purchase Capital Bikeshare bulk passes for guests
  • Offer complimentary bikes or bikeshare
  • Propose an alternative transportation program for approval by goDCgo representative

(*Site plan properties must be in compliance with zoning requirements to achieve Gold Level or higher.)


  • Official framed Gold Ambassador Award
  • Gold window cling
  • Appear in quarterly ad
  • Digital badge for online marketing use
  • Listed on goDCgo’s website
  • Social media support – including mentions, retweets and follows on all platforms


In order to reach the Platinum level, you must meet Gold level and implement one additional strategy from the Silver or Gold level.


  • Official framed Platinum Ambassador Award
  • Platinum window cling
  • Appear in quarterly ad
  • Digital badge for online marketing use
  • Listed on goDCgo’s website
  • Social media support – including mentions, retweets and follows on all platforms
  • Ribbon Cutting Ceremony – to officially designate your location a Platinum property!

Ambassador Resources

Staff Training

Staff Training

Transportation is changing in DC. Keep your employees up to date on all the latest transit options as well as tips and tricks to support guests’ needs with a complimentary on-site training from goDCgo.

To schedule, reach out to or 202-299-2186

Property Assistance

Property Assistance

goDCgo offers a variety of resources to support your guests’ transportation needs. If you are looking for ways to boost guest satisfaction, check out these low to no-cost options for building up your amenities:

  • Amenity Vendor List
  • Custom Marketing
  • Transportation Verbiage
  • Brochure Ordering
Custom Transportation Packages

Custom Transportation Packages

Provide a custom package that includes a Capital Bikeshare pass or SmarTrip card! goDCgo can provide a planned excursion that guests can explore using one of these great options including marketing materials and mapped routes. With Capital Bikeshare bulk pricing, a package can encourage sustainable options while helping guests experience DC locally.



The Hospitality Ambassadors Program is a criterion based recognition program for hotels in Washington, DC to showcase their commitment to sustainable transportation by promoting and providing alternative travel options for visitors and guests.

The Hospitality Ambassadors Awards Ceremony is an annual event held in the spring to honor DC hotels and lodging providers who have gone above and beyond to promote sustainable transportation options and amenities to visitors.

Registration is easy! Just fill out this form and let us know all the transportation options you are already providing.

Contact goDCgo at 202-299-2186 or

Download our checklist that outlines program criteria by level.

Schedule a meeting with goDCgo to review the criteria and take your program to the next level.

goDCgo is available to assist with any additional questions about the Hospitality Ambassador Program and transportation resources. Contact us at 202-299-2186 or

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